Terms & Conditions – Returns & Cancellations

Made-to-Order Prints
All prints sold through this website are produced to order. This means each print is created specifically for you once your purchase is confirmed.

No Returns or Exchanges
In line with the UK Consumer Contracts Regulations 2013, personalised and made-to-order goods are exempt from the standard 14-day cooling-off period. For this reason, I am unable to accept returns, exchanges, or cancellations once an order has been placed.

Original Artwork
Original paintings and drawings are also non-returnable and non-refundable unless they arrive damaged in transit.

Order Accuracy
Please ensure all order details (such as size) are correct before completing your purchase, as I cannot make changes once printing has begun.

Damaged Items:
On the rare occasion of receiving a damaged item, kindly fill in the Order Help Form within 48 hours of delivery for a resolution. We are committed to addressing any issues promptly.

Thank you for your understanding and cooperation. If you have any questions, feel free to reach out.